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Noticeboard

STAXTON SURGERY AND PRESCRIPTION COLLECTION UPDATE 


We have noted the uptake for the Staxton clinic appointments has declined and we have thought about how we could serve our patients better. We noticed an increased demand for urgent appointments for problems that could be treated excellently by a nurse practitioner.


 From 4th September our new nurse practitioner, Theresa, will start and will be available 3 days per week, offering 'immediate' (same day) appointments.


We feel the appointments are best offered in the Sherburn and Rillington practice premises as they are much better equipped than the Staxton Village Hall. We are therefore finishing the Staxton Village Hall clinics from July 2017, meaning the last clinic will be held on Tuesday 27th June.


 The current prescription service which currently runs from Pat Pickard’s home in Staxton will cease from Wednesday 28th June – any prescriptions not collected from Pats after this date will be returned to the Practice for collection. As an alternative the practice does offer a prescription delivery service for all our patients, this will continue where needed to deliver prescriptions to patient's houses by our delivery driver. This requires you to be at home to sign for the prescription on the delivery day. We offer this service on a Tuesday and Thursday mornings and Wednesday evenings


Please ask at dispensary for further information and to be added to the delivery service.


We trust we will improve our service to our patients this way.


We would like thank Pat Pickard for all those years that she has assisted us out of the goodness of her heart with the Staxton clinics and prescription collection service.


 

Appointments

diary_appointmentWe will always try to arrange appointments for you to see the clinician of your choice but obviously this may not always be possible particularly with urgent problems when you might have to see someone else.

Urgent cases are seen on the day.

Appointments can be booked online via link at the top of this page - please ask at reception for details.

Appointments are normally 15 minutes long but you can ask for a longer appointment if you feel it is necessary.

Telephone consultations are also available on request; please contact reception who will relay a message to the GP or practice nurse.

Extended Hours Service

The practice provides patient appointments at times outside the normal core hours. The appointments are available at Rillington Surgery every Tuesday morning from 07:00 with a nurse, 7.30am with a GP and Thursday morning from 07:30 with the GP and phlebotomist for blood tests.

Chaperone Policy

You are entitled to have a chaperone present for any consultation, examination or procedure. This could be a family member, friend, or a member of our team. If you would like to see a copy of our Chaperone Policy please ask at reception.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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